Venice FAQs

Browse common questions about Venice pricing, credits, models, privacy, search, billing, and API access.

Models

What is the difference between the AI models on Venice?

Venice offers a range of models with different strengths, capabilities, and privacy modes.

Some models are better for writing, coding, reasoning, or long-context work. Others are optimized for image, audio, video, or other specialized tasks. Models also differ in privacy mode, including Anonymized, Private, TEE, and E2EE, so you can choose the level of privacy that fits your use case.

There is no single best model for everything. The best choice depends on what you want to do, how much context you need, and what privacy guarantees you want. You can learn more about Venice’s privacy modes in Venice Launches End-to-End Encrypted AI.

What are the context lengths for Venice models?

Context length depends on the model you choose, and it can change as models are added, updated, or deprecated.

Some Venice models support much larger context windows than others, so the best place to check the current limit is the model details shown in Venice or the live model documentation. You can also view context window details in the model selector in the prompt bar by hovering over a model.

If you plan to work with long prompts, long chats, or large files, check the model’s current context window before you start. See the current model docs at Models and API Pricing.

How is Venice different from ChatGPT, Claude, or other AI services?

Venice is built around privacy, model choice, and user control.

Venice gives users access to a wide range of models and privacy modes, including Private, TEE, and E2EE, so you can choose how your data is handled. Venice is also designed around neutral model access, while still making it clear that individual models may have their own built-in limitations or policies.

If privacy, control, and flexible model choice matter to you, that is where Venice stands out most. You can read more at venice.ai/privacy and in the privacy docs.

What do the privacy badges on Venice models mean?

Every model on Venice shows a privacy mode so you can see how your data is handled before you use it.

  • Anonymized: Venice hides your identity from the model provider, but the provider may still process your prompts under its own policies.

  • Private: Your prompts are processed on Venice-controlled or zero-data-retention partner infrastructure and are not retained.

  • TEE: Your prompts are processed inside a Trusted Execution Environment, where privacy is enforced by secure hardware.

  • E2EE: Your prompt is encrypted on your device, stays encrypted in transit, and is only decrypted inside a verified secure enclave.

If you want the strongest privacy guarantees, choose a model with E2EE. To learn more about the four privacy modes, see Venice Launches End-to-End Encrypted AI and venice.ai/privacy.

What’s the difference between TEE and E2EE on Venice?

Both TEE and E2EE offer stronger privacy than standard inference, but they protect your data in different ways.

TEE means your prompt is processed inside a secure hardware enclave, so privacy is enforced by hardware rather than policy alone. E2EE goes further by encrypting your prompt on your device before it leaves, so it stays encrypted until it is decrypted inside the secure enclave.

Because E2EE keeps your prompt encrypted end to end, it has more limitations than TEE. Features like web search and memory are disabled in E2EE mode because they would require your prompt to be decrypted outside the enclave.

If you want the strongest privacy option, use E2EE. If you want hardware-verified privacy with broader feature support, use TEE. For more details, see Venice Launches End-to-End Encrypted AI.

Using Venice

How can I manage my conversation history and start new chats?

You can start a new chat at any time when you want a fresh context or want to keep topics separate.

Your previous conversations are available in the chat history drawer on the left sidebar, so you can return to earlier chats when needed. Starting a new chat does not delete your older conversations. It simply starts a separate thread.

If you want clearer organization or a cleaner context for a new task, starting a new chat is the best option.

Can I access my chat history across different browsers or devices?

Venice prioritizes user privacy by ensuring that all conversation data remains solely on your device. This means that your chat history is stored locally within your browser and is not uploaded or saved on Venice's servers. As a result, when you access Venice from a different device or browser, your previous conversations won't be available because they were never stored centrally. This approach guarantees that your interactions are private.

There are a few ways to work around this, the first is by sharing conversations across devices using encrypted links (Can I share my text chat conversation?). And the second is by using encrypted backups: How do Encrypted Backups on Venice Work?

Can I share my text chat conversation?

Yes. Venice lets you create an encrypted share link for text-based chats.

The share button appears under the last response from the LLM in a chat. When you click it, Venice creates a shareable encrypted link to that text conversation up to that point.

Anyone with the link can view the conversation up to the point where the link was created, and they can continue from there in their own browser. Shared text conversation links are available for a limited time.

Sharing is only supported for text-based chats.

How do Encrypted Backups on Venice Work?

Encrypted Backups are a Pro feature currently managed from the Venice web app, not the iOS or Android mobile apps. To create one, access the chat history drawer, select your profile, and select Backup Chat History.

Here’s how they work:

  1. On your local device, Venice encrypts your data with a password that only you control.

  2. The encrypted backup is broken into chunks and uploaded to Venice’s infrastructure.

  3. You can later download and restore that backup on another logged-in web device, either by overwriting your existing history or merging it.

A few important notes: - Venice does not have any record of the password you create, so if you lose it, your backup cannot be recovered. - You are limited to a maximum of 5 concurrent backups. - Backups expire after 90 days.

How does memory work on Venice?

Venice uses a privacy-preserving memory system that stores memories locally in your browser instead of on Venice servers.

Memory helps Venice remember useful context from past conversations, such as preferences, recurring topics, and important details you want it to retain. When memory is enabled, Venice can use that stored context to make future conversations more helpful and personalized.

You can manage memory from Settings > Memory. To learn more, see Memoria: A Technical Overview of Venice's Memory System.

What languages are supported?

Venice supports multiple languages, but language support depends on the model you are using.

To check a model’s language capabilities, open the model selector and view that model’s details. The Venice interface is also available in multiple languages.

How do I enable Voice Mode?

To enable Voice Mode, open the settings menu from the prompt bar while using a text model.

From there, go to the voice settings and turn on Read Responses. You can also choose the language, voice, and playback speed there.

How do I switch models in Venice?

To switch models, click the current model name in the prompt bar to open the model selector.

From there, you can browse or search for the model you want and switch at any time. The model selector also shows model details so you can compare them before choosing one.

How do I switch between text and image?

To switch between text and image generation, click the current model name in the prompt bar to open the model selector.

From there, choose a text model to chat or an image model to generate images. You can switch at any time without losing your existing conversation.

How do I switch to Dark Mode?

You can switch to Dark Mode from your settings.

Open Settings, go to the Theme section, and choose Dark under the color scheme options.

How do I import memories from another AI assistant?

To import memories from another AI assistant, open Settings, go to Memory, and find Import Memories.

From there, follow the steps to generate and import a memory summary from another service. If you already have a memory summary prepared, you can paste it there and complete the import.

Token

What is the Venice token (VVV)?

VVV is the foundational asset of Venice, built to power a programmable AI economy. You can stake VVV to earn yield, and you can lock your staked VVV (sVVV) to mint DIEM, then stake DIEM for $1 per day of API credit per token. DIEM makes AI compute ownable, tradeable, and transferable, so capacity can move between agents, bots, and applications or be monetized without selling your VVV. VVV is the foundation of the Venice market, and DIEM is its unit of compute.

What is DIEM?

DIEM is a tokenized compute unit equal to $1 per day of Venice API credit. It is an ERC-20 token minted from sVVV (staked VVV). Holding DIEM gives you predictable inference capacity on the Venice API or the ability to trade that capacity with others.

Who controls the VVV staking contract?

The staking contract's owner is 0x2D8CB8DC596daD0e1E34E2042E7ae6Df93B11524. This address is a Safe multisig with deployed bytecode, not a lone EOA. You can verify this directly on BaseScan.

Can the owner mint arbitrary amounts of VVV?

No. The staking contract only mints according to its public emissionRatePerSecond() value. There is no function that allows arbitrary large mints to the owner. Any change to this logic would require a multisig-approved contract upgrade.

What are the key technical details of the VVV contracts?

  • Ownership and minting follow standard patterns used by many staking and rewards tokens.

  • Emission rate adjustments are recorded as on-chain EmissionRateUpdated events.

  • Permit functionality follows the EIP-2612 standard, the same pattern used by USDC, DAI, and thousands of other tokens.

  • All administrative control sits with a multisig rather than a single EOA.

How can I verify VVV contract control and emissions myself?

All three core facts are public read functions on BaseScan:

  1. VVV owner() returns the staking contract.

  2. The staking contract owner() returns a multisig address with deployed bytecode.

  3. The staking contract emissionRatePerSecond() shows the current rate, and historical changes are visible through on-chain events.

Everything above can be checked directly on the same contract pages.

What happened to Points?

The Points system has been retired. Points earned before December 31, 2024, were used to determine user VVV airdrop allocations.

What are the tokenomics of the Venice token (VVV)?

The VVV token has an initial supply of 100 million, allocated as follows: 50% to Venice users and the AI community via airdrop, 35% to Venice.ai for development and growth, 10% to an incentive fund to support ecosystem development, and 5% for liquidity provision. Annual emissions started at 10 million VVV per year at token launch, reduced to 8 million, then to 6 million in February 2026. You can view the current supply here.

Fundamental demand comes from utility. You can stake VVV to earn yield and, when you want tokenized compute, lock your staked VVV (sVVV) to mint DIEM. Staked DIEM provides 1 dollar per day of Venice API credit per token, delivering private, uncensored inference without per-request fees. For example, staking 100 DIEM provides 100 dollars per day of API credit.

How does the Venice token (VVV) work and what are the benefits of staking it?

You can stake VVV to earn emissions. You can also lock your staked VVV (sVVV) to mint DIEM, a tokenized compute unit equal to $1 per day of Venice API credit. You may stake DIEM for ongoing credit or send, sell, and transfer it, which lets you separate and monetize compute without selling your VVV principal. This expands VVV's utility from individual access to marketable capacity through DIEM.

How does VVV staking yield work?

After the DIEM upgrade the Utilization Rate split is removed. VVV stakers receive 100 percent of emissions as yield, paid in VVV. If your sVVV is locked to back minted DIEM you earn 80 percent of the standard staking yield while locked. Annual emissions are 10 million VVV effective August 20, 2025. At VVV launch emissions were 14 million per year and the Utilization Rate split emissions between stakers and Venice from 20 percent to 80 percent depending on demand.

Does staking the Venice Token (VVV) grant access to Pro Features?

Access to Pro Features is available to users who stake 100 or more Venice Tokens (VVV). Currently, users will still temporarily receive a staking yield on the staked 100 VVV. At a future date, this yield may be revoked, and Venice will give at least fifteen (15) days' notice. Venice.ai reserves the right to discontinue this staking benefit at any time, at its discretion.

Do my staking rewards expire?

No, staking rewards for $VVV do not expire. When claiming your rewards, you will need a small amount of $ETH on Base to cover gas fees.

How long do my VVV tokens take to unstake?

When you unstake your VVV, a 7-day cooldown period begins. The specific amount you've chosen to unstake won't earn rewards during these 7 days. Any remaining VVV still actively staked will continue to accrue rewards normally. After the 7-day period, your unstaked VVV will be available for withdrawal.

How do I stake VVV or DIEM?

Navigate to venice.ai/token and connect your wallet in the top right. There you will see the options to stake VVV and DIEM.

IMPORTANT: DO NOT SEND TOKENS DIRECTLY TO THE CONTRACT ADDRESS.

Tokens sent to a contract address cannot be recovered. Always use the staking page.

How do I mint DIEM?

To mint DIEM you need to lock sVVV at the current Mint Rate. The Mint Rate determines how much sVVV is required to mint 1 DIEM and increases as supply grows. After minting, DIEM appears in your wallet as an ERC-20 token. You can mint on the Venice token dashboard at venice.ai/token.

Is DIEM a stablecoin?

No. DIEM is not pegged to USD. Its market price may move, but each DIEM always provides $1 per day of Venice API credit when staked.

Is there a cooldown to unstake DIEM?

DIEM can be unstaked after a 1 day cooldown. To unlock sVVV, burn the same amount of DIEM you minted. Any unlocked sVVV can then be unstaked with a 7 day cooldown.

Does burning DIEM give me more sVVV?

No. Burning DIEM only unlocks the sVVV that was originally locked when that DIEM was minted.

If you buy DIEM on the market and burn it, that does not create new sVVV or add sVVV to your balance. Burning only unlocks the already-locked sVVV tied to your original minting position.

What yield do I earn while my sVVV is locked to back DIEM?

While your sVVV is locked to back DIEM you earn 80 percent of the standard VVV staking yield. VVV staked without minting DIEM earns 100 percent of emissions. Before the DIEM upgrade, VVV stakers earned between 20 percent and 80 percent of emissions.

Chat, Image and Code Generation

What are the web scraping limits in the Venice UI?

When Web Scraping is enabled and your prompt includes URLs, Venice applies a daily scrape limit based on your plan:

  • Anonymous: 0 per day

  • FREE: 15 per day

  • PRO: 100 per day

  • PLUS: 400 per day

  • MAX: 1,000 per day

How do I generate the same person/face/subject in an image?

You can create a consistent person, face, or subject in an image by using image editing or seed values.

One option is to use image editing to modify an existing image while keeping the same subject. Another option is to use seed values so you can generate variations while preserving a similar look.

To use seed values: 1. Create a detailed prompt describing the subject you want. 2. Generate your image. 3. When you find an image you like, open Image Details. 4. Copy the seed value. 5. Enter that seed in your image settings. 6. Adjust your prompt while keeping the same seed to create variations of the same subject.

How do I make a video from a reference image?

To make a video from a reference image, upload the image, choose a video model that supports reference-to-video, and describe the motion, scene, or transformation you want.

This is useful when you want the video to keep a consistent subject, character, or visual identity.

Video generations consume credits. For current model availability and video details, see the video model docs.

Can I upload images into Venice?

Yes. Venice supports image uploads for chat, image editing, and other multimodal use cases.

Not all models support vision or image analysis. If you upload an image for analysis while using a model that does not support vision, Venice will swap to a model that does.

You can upload an image when you want Venice to analyze it, use it as the basis for an edit, or use it in a generation workflow.

How do I disable the Mature Filter?

You can disable the Mature Filter if you have a Pro plan or higher.

Open Settings and turn the Mature Filter off. You can also access this setting from the model selector.

How do I remove the Venice watermark on images?

You can remove the Venice watermark on images if you have a Pro plan or higher.

Open Settings, go to image settings, and turn the watermark option off. You can also access this setting from the prompt bar while using an image model.

File Uploads

How do I upload a file for analysis?

To upload a file for analysis, use the + button to open the action menu and attach your file.

Once the file is uploaded, enter your prompt telling Venice what you want to do with it, such as summarize it, answer questions about it, or analyze specific sections.

All models support document upload.

How large of a document can Venice analyze?

Venice supports documents up to 10MB and approximately 250,000 characters.

If you receive an error after uploading a document, the file likely exceeds the current size or length limit.

How do I edit an image on Venice?

You can edit an image on Venice in three ways.

The first is to use the + button to open the action menu and select Edit Image, then upload the image you want to change and describe the edit you want in plain language.

You can also edit an image while in Auto mode by attaching an image with the + button and prompting Venice to make the change you want.

A third option is to use Venice Studio, available in the left sidebar, where you can work with supported image editing workflows directly.

Image editing can be used to replace objects, change backgrounds, adjust style, or make more targeted changes to an existing image. Image edits consume credits or image requests depending on the model and workflow you are using.

Venice API

How do I access the API?

You can access the Venice API in two ways.

The standard way is to create an API key in your API Dashboard. Once you have an API key, you can use the API with your available USD credits or DIEM.

Venice also supports `x402`, which is an alternative way to access paid API routes using wallet authentication instead of an API key.

For setup details and pricing, see the API pricing docs and the `x402` guide.

Where can I see my API usage and credit balances?

You can view your API usage, credit spend, and balance details in your API Dashboard.

This page shows your API activity and separates your available balance by DIEM and USD, so you can see how your credits are split.

If you’re trying to understand where your API credits went, this is the best place to check first.

Is API usage included in my Pro, Pro+, or Max plan?

No. Plan perks like unlimited text prompts and daily image limits refer to use inside the Venice web app and mobile app, not the API.

API usage is metered separately. Every API call consumes credits (or charges your balance) based on the model's per-token price, regardless of whether you're on Pro, Pro+, or Max. Paid plans do not include unlimited API usage.

If you use a text model via the API and see your balance going down, that is expected. Even for models that are free inside the web app, API calls are billed per token.

You can find the per-model API rates at docs.venice.ai/overview/pricing.

Mobile App

How do I install Venice on my phone or tablet?

Venice is currently available on Android.

You can download the app here: venice.ai/lp/download. From there, you can install via Google Play or download the Android APK directly.

The iOS app is temporarily unavailable on the App Store. We're working to bring it back as soon as possible. If you're on iPhone, you can keep using Venice in the meantime at venice.ai right from your mobile browser.

Can I export an encrypted backup on my mobile device?

No. Encrypted Backups are currently managed from the Venice web app, not the iOS or Android mobile apps.

On the web app, Pro users can create an encrypted backup from the chat history drawer by selecting their profile and choosing Backup Chat History.

If you need to back up or restore chat history, use Venice in a web browser on a logged-in device.

Billing & Plans

Is there a limit to how much I can use Venice?

Yes. Your limits depend on your plan and the feature you’re using.

Free includes 10 text prompts per day and 15 image prompts per day. Pro includes unlimited text prompts, 1,000 image prompts per day, and 100 monthly credits for premium features. Pro+ includes higher image limits plus 7,500 monthly credits, and Max includes the highest image limits plus 22,500 monthly credits.

Premium features such as video, music, frontier models, and API usage consume credits. For the latest limits and plan details, see the pricing page.

What are Venice Credits?

Venice Credits are used to access premium features on the platform, including video generation, music, premium models, and API usage.

Every paid plan includes monthly credits. Pro includes 100 per month, Pro+ includes 7,500 per month, and Max includes 22,500 per month. Pro+ includes 2-month credit banking, and Max includes 3-month credit banking.

For the latest plan details and included credits, see the pricing page and Introducing Venice Pro+ and Max.

When do Venice credits reset?

Venice credits do not all reset on the same schedule.

Paid plan credits refresh monthly. Pro includes 100 credits per month, Pro+ includes 7,500 per month, and Max includes 22,500 per month.

DIEM-backed credits are different. Credits from staked DIEM refresh daily at 12:01 AM UTC.

USD credits are also different from DIEM-backed credits. USD credits do not reset daily, and they are not the same as DIEM-backed daily credits.

If you are checking your balance, make sure you know which kind of credits you are using: monthly plan credits, DIEM-backed daily credits, or USD credits. For current plan details, see the pricing page.

Is there a limit to Voice Mode usage?

Yes. Voice Mode in the Venice web and mobile apps is limited by a rolling quota of voice audio seconds per 30-day period. The allowance depends on your plan.

  • Pro: 3,600 seconds (1 hour per 30 days)

  • Pro+: 18,000 seconds (5 hours per 30 days)

  • Max: 72,000 seconds (20 hours per 30 days)

These limits apply to Voice Mode usage in the app; they are separate from unlimited text prompts and other plan allowances.

How does the referral program work?

When someone signs up using your referral link and upgrades to Pro, both of you receive $10 in API credits.

A referral only qualifies after the referred user completes the required upgrade. You can track referrals from the referral section in Venice.

If you want more details about current plans and credits, see the pricing page.

Why didn’t I get my referral credits?

Referral credits are only issued after the referred user completes a qualifying Pro upgrade.

If your credits have not appeared yet, check that: - the new user signed up through your referral link - they completed the qualifying upgrade - the referral appears in your referral dashboard - the payment was not refunded or reversed

If everything looks correct and the credits still have not appeared, contact [email protected].

Can I pay with crypto?

Venice does not broadly accept crypto for all purchases.

Credits can be purchased with USD or USDC. For subscriptions, BTC is accepted through BTCPay for yearly plans.

Because payment options depend on what you are buying, always use the payment methods shown in the relevant checkout or billing flow. For current plan details, see the pricing page.

What are Pro+ and Max?

Pro+ and Max are higher-tier Venice plans for users who need more credits and higher usage limits than Pro.

Pro+ includes everything in Pro, plus higher image generation limits, 7,500 monthly credits, and 2-month credit banking. Max includes everything in Pro+, plus the highest image generation limits, 22,500 monthly credits, and 3-month credit banking.

If you need more credits for video, music, premium models, or API usage, these plans are designed for heavier use. For the latest plan details, see the pricing page and Introducing Venice Pro+ and Max.

Why have I hit my image limit early?

Features like Enhance and Upscale use more image requests per use than a standard image generation.

For example, Enhance 4x can use up to 16 image requests.

These image request limits apply to Free and Pro model usage. Pay-per-use models are separate and are not limited by the image requests included in your subscription plan.

How does the Enhance feature consume image requests?

The Enhance feature uses image requests based on the output size. Enhance 4x can use up to 16 image requests per use.

These image request rules apply to Free and Pro model usage. Pay-per-use models are separate and are not limited by the image requests included in your subscription plan.

How do Venice image requests work?

Venice gives you a set number of image requests for Free and Pro model usage. Different actions use those requests at different rates.

  • Generating a single image: 1 request

  • Generating 2, 3, or 4 image variants: 1 request per image

  • 2x Upscale (with enhance): up to 8 requests

  • 4x Upscale (with enhance): up to 16 requests

  • 2x Upscale (without enhance): up to 10 requests

  • 4x Upscale (without enhance): up to 20 requests

You can mix and match these actions until all the image requests included in your subscription plan are used up. These limits reset based on your first request in each rate-limit period.

Pay-per-use models are separate and are not limited by the image requests included in your subscription plan.

Where can I find how many images I have left for the day?

To see how many image requests you have left, open the chat history drawer, go to Settings, then open Storage and Limits.

Your remaining text and image limits are shown there.

These limits apply to Free and Pro model usage. Pay-per-use models are separate and are not limited by the image requests included in your subscription plan.

Support

How do I delete my account?

You can delete your account from your account settings.

Open Settings, go to Profile, select Manage Account, then open the Security section and choose Delete Account.

Once an account is deleted, it cannot be recovered.

How do I change my account password?

You can change your password from your account settings.

Open Settings, go to Profile, select Manage Account, then open the Security section and choose Update Password.

How do I change my account email?

To change your account email, first add the new email address to your account, then set it as your primary email.

You can do this from your account settings by opening Settings, going to Profile, selecting Manage Account, and updating your email settings there.

How do I add 2FA on my account?

You can enable two-factor authentication from your account settings.

Open Settings, go to Profile, select Manage Account, then open the Security section and enable two-factor authentication (2FA) for your account.

WalletConnect users: Why do I keep getting logged out of Venice?

WalletConnect sessions expire after 7 days, so if you sign in to Venice with WalletConnect, you may need to log in again after that period.

If your wallet supports longer sessions, you may be able to adjust that in your wallet settings. For wallet-specific session questions, contact your wallet provider.

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