Cookie Notice

Last updated:  22 April 2024

Cookies are small text files that may be placed on your device when you interact with online services, which help the services remember information about your visit and interactions. 

Venice cares deeply about user privacy and transparency; this document describes what kinds of cookies Venice uses.

Venice-specific Cookies

The Venice platform itself doesn’t use its own specific cookies. Instead, it utilizes your local browser storage to hold settings and information, and this information is only stored locally within your browser, and isn’t shared with the Venice servers.

Third-Party Cookies

Third-party cookies are cookies from a domain different from the domain of the website you are visiting. Similar technologies, such as pixels, web beacons, or local storage, can also be used for these purposes. We use “cookies” to refer to cookies and similar technologies.

The Venice platform uses limited third-party cookies (those from other web technology companies separate from us). They allow us to authenticate users or enable specific features within the app. These include:

  • Clerk - for user authentication. Clerk cookies are required to login to Venice. Details regarding Clerk cookies can be found here

  • Customer.io - our customer management system. We use this to email users and to track certain events like login or points generation. Information on Customer.io cookies can be found here.

  • Viral Loops - user waitlist and referrals application. If you signed up for Venice via the waitlist function, cookies may be used to track your email to show you your position within the waitlist. However, Viral Loops also prefers to use local storage, which you can learn more about here

Managing cookies

Your web browser may allow you to delete and disable cookies. If you choose to disable cookies, you will not be able to access the Venice platform as a registered user, as some cookies are required to login to Venice. 

However, you can still use Venice as an anonymous user with no account (within the Usage Limits) for this user type, as described in our Terms of Use

These links will show you how to manage/disable cookies if you wish to:

Chrome:  https://support.google.com/chrome/answer/95647?hl=en

Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Safari:  https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Brave: https://support.brave.com/hc/en-us/articles/360050634931-How-Do-I-Manage-Cookies-In-Brave

Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Additional information

For additional information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org